Retake Playbook · Updated 11 May 2026
You scored C. You need B. Here's what actually changes.
The gap between Grade C and Grade B is not knowledge — it is precision. Most retake candidates are one or two specific habits away from a pass, and those habits are mechanical edits, not concepts to relearn. This page lays out exactly what to start doing and what to stop.
Where Grade C letters lose marks
Across 11,000+ corrected letters since 2014, the same pattern shows up in almost every Grade C letter we read. The candidate's grammar is fine. The vocabulary is fine. The clinical knowledge is fine. The marks are leaking from three specific criteria, in this order:
- Conciseness & Clarity at Band 4 — vague descriptors instead of objective measures.
- Genre & Style at Band 3 or 4 — conversational register slips that compound across the letter.
- Organisation & Layout at Band 4 — critical information buried in late paragraphs.
Lift one of these to Band 5 and you are in C+. Lift two and you are in B. Lift all three and you are at the top of Grade B — sometimes Grade A. Every fix in this page targets one of these three.
The per-criterion gap, plainly
Here is exactly what Band 4 (Grade C territory) looks like versus Band 5 (Grade B territory) on each criterion. If you have a recent corrected letter, find your weakest criterion and read the relevant row twice.
| Criterion | Band 4 (C) | Band 5 (B) |
|---|---|---|
| Purpose | "I am writing about Mr X who is being moved to your unit" | "I am transferring Mr X for ongoing post-op mobilisation — please continue rehabilitation" |
| Content | "She broke her hip. She is doing well." | "Right neck-of-femur fracture, DHS fixation 7 May. Mobilising with Zimmer frame, two-person assist." |
| Conciseness & Clarity | "Pain which she says is much better than before" | "Pain controlled at 2/10 rest, 4/10 movement" |
| Genre & Style | "She takes tablets for her blood pressure. Let me know if you need more info. Many thanks." | "Hypertension controlled on amlodipine 5mg daily. Please contact me should further information be required. Yours sincerely." |
| Organisation & Layout | Social context buried in paragraph four when it should drive the discharge plan | Social context in paragraph two, immediately after Purpose, because it shapes everything that follows |
| Language | Correct but plain — short subject-verb-object sentences only | Correct and varied — subordinate clauses, parallel construction, professional collocations |
Start doing this. Stop doing that.
The single most useful list any Grade C candidate can hold in their head while writing the next letter.
Start doing
- + Lead with the action requested — not the discharge or transfer statement.
- + Quantify everything — pain scores, mobility level, NIHSS, GCS, dose and frequency.
- + Section the letter — Purpose / Background / Examination / Plan, with a paragraph each.
- + Front-load critical social context — it drives the receiver's actions.
- + Bullet medication lists where there are three or more drugs.
- + Close with a direct request — "Please review at four weeks" — not three layers of courtesy.
Stop doing
- − Including occupation and marital status when they do not affect the care plan.
- − Vague descriptors — "she is doing well", "pain is much better", "she takes tablets".
- − Informal register — "tummy", "moved", "let me know", "Many thanks".
- − Triple-hedged closings — "I would be grateful... Thank you... Kind regards".
- − Five medications buried in a running sentence.
- − Reassurance phrases in clinical letters — "I am confident you will manage well".
The three-week C-to-B plan
Three weeks of focused practice converts most Grade C candidates to Grade B, provided they have a per-criterion diagnosis to work from before starting.
Week 1 — Diagnose your weakest criterion
Submit one letter for criterion-by-criterion marking. Note the criterion sitting at Band 4. That single criterion is your target for the next two weeks.
Week 2 — Drill that criterion in isolation
Write one letter per day for seven days. After each letter, rewrite only the criterion you are drilling. If your weak criterion is Conciseness & Clarity, ignore the rest of the letter — drill only the wordy passages. Submit two of these for marking.
Week 3 — Timed full letters
Three timed letters under exam conditions. Submit all three. If the criterion you drilled now scores Band 5 or 6, you are ready to book the retake. If it is still Band 4, give yourself another week — the fix is not yet automatic.
Diagnose your weakest criterion first
Without a per-criterion diagnosis, three weeks of practice can make a Grade C letter worse, not better. Submit one letter for criterion-by-criterion marking from $12, returned within 24 hours, and know exactly what to drill before you start.
Reviewed by Dr Mariam — PhD in English, 20+ years of OET expertise — or her trained OET writing team.